No, we are fully mobile and come to your RV, whether at your home, a campground, or a storage facility. We generally travel up to 80 miles. Give us a call if you need service outside our area and we may be able to accommodate you.

We do not work directly with warranty providers; however, they may reimburse you for repairs. Reach out to your warranty provider to see if this is an option.

We charge hourly based on the actual time spent at your location. We will do our best to give you an estimate of the cost beforehand, but we cannot provide quotes or fixed-rate service.

No, you don't need to be there when we come out. However, in most cases, we will need access inside the RV and compartments, so you may need to hide a key or leave the RV unlocked.

If you would like to coordinate a group appointment, you can split the mileage charge. The flat-rate portion of the dispatch fee applies for each RV.

We accept cash and all major credit cards, as well as Apple Pay. We offer a 1.5% discount for cash transactions.

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Service appointments canceled within 24 hours are subject to a cancellation fee of $75. If we’re already on our way to you, the full dispatch fee will still apply.

We do not typically service the RV chassis (engine, tires, frame), repair major structural damage, or service the wastewater systems. We also do not offer inspections. Every situation is different, so feel free to reach out about your specific problem.